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Smart Offer Asurion Care Select EOW Summary
Round 3 performance, findings, and next steps for Week of 7/27–7/31/2026
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Smart Offer Asurion Care Select EOW Summary
Smart Offer Asurion Care Select
EOW Summary | Week of 7/27–7/31/2026 | Round 3
1 / 8
Smart Offer Asurion Care Select
EOW Summary | Week of 7/27–7/31/2026 | Round 3
Smart Offer Asurion Care Select EOW Summary1 / 8
Overall Progress
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- ●50/50 reviews complete (100%)
- ●Round 3 accuracy: 95.5%
- ●11/13 behaviors scored above 90%
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Behavior Accuracy Breakdown
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- ●Transition Statement: 98%
- ●Discovery Questions: 92%
- ●Core Benefit 1 (Devices Covered): 94%
- ●Core Benefit 3 (RRR): 94%
- ●Examples of Coverage: 88%
- ●Ask for the Sale: 88%
- ●Engagement Questions: 100%
- ●Core Benefit 2 (Accessories): 100%
- ●Bridge Statement: 98%
- ●Price and Billing: 98%
- ●Send Link to Enroll: 98%
- ●Celebrate Enrollment: 100%
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Top Performers & Improvement Areas
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Performance Highlights
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- ●Top Behaviors (100%):
- ●Engagement Questions
- ●Core Benefit 2 (Accessories)
- ●Celebrate Enrollment
- ●Improvement Opportunities (<90%):
- ●Examples of Coverage: 88%
- ●Ask for the Sale: 88%
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Key Findings & Actions
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- ●Bridge Statement missing from EXWO; email sent to Jenya Rubanova
- ●External resources used instead of EXWO/Helix; Asana ticket submitted to Content Team
- ●Reinforcement needed: EXWO and Helix are the only approved resources
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Next Steps
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- ●Follow up on Bridge Statement addition to EXWO (Jenya OOO)
- ●Monitor adoption of approved resources post-communication
- ●Target coaching on Examples of Coverage and Ask for the Sale
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Driving Consistency in Smart Offer Execution
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Round 3 accuracy: 95.5% • Process gaps identified and addressed • Focus on closing final 4.5% gap
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